AML Policy

Purpose and scope

tsogo.co is an informational iGaming affiliate and review website. It does not operate playTSOGO, open gambling accounts, accept wagers, hold player funds, process deposits or withdrawals, or carry out operator identity and KYC checks.

Anti-money-laundering, fraud-prevention and account checks belong to the gambling service where an account is created. That service's terms and privacy notice govern any request made through the account.

Never send identity/KYC documents, payment details, bank records or source-of-funds information to tsogo.co. The website cannot complete an operator check or change an account decision.

What AML controls are for

AML means anti-money laundering. Gambling services can use account and payment controls to reduce money laundering, fraud, identity theft, stolen payment use and account takeovers.

A request for an account check does not by itself mean that a person has done something wrong. The relevant service decides which information is required and when, under its own terms and obligations. tsogo.co does not claim that playTSOGO requests any particular document or uses any named verification provider.

Account checks a gambling service may request

A third-party service can ask a customer to confirm information connected with:

  • identity and age;
  • ownership of the account;
  • use of a payment method;
  • account or transaction activity; or
  • the origin of funds when its rules require that information.

The exact request must come from the authenticated account or the support option presented by the service. Do not rely on a message from an unknown sender, a copied form or an unrelated website.

Practical steps for account holders

Use accurate personal and contact information when creating an account. Use only payment methods you are authorised to use and keep registered details consistent.

When an account displays a request:

  1. Sign in through the service you normally use.
  2. Read the instruction in the authenticated account area.
  3. Check the service's own privacy and account terms.
  4. Use the submission method named by that service.
  5. Ask its support option for clarification if the request is unclear.
  6. Keep a secure record of what was submitted and when.

Do not share a password, reset link or one-time code. Do not send sensitive information through public posts, ordinary social messages or email addresses that cannot be tied to the relevant service.

Accurate information and lawful payment use

Information supplied to a gambling service should be accurate and complete. Do not alter, manufacture or conceal information in an identity document, bank record or payment record. Do not use stolen cards, compromised accounts or another person's financial information without lawful authorisation and express permission from the service.

Do not let another person control your account or use it to move money. Attempts to hide account ownership, payment ownership or the source of funds can lead to restrictions under the service's terms and can have legal consequences.

tsogo.co cannot reverse a refusal, suspension, withdrawal decision or other action taken by a gambling service.

Privacy and documents

The service requesting information is responsible for explaining how it uses, stores and shares that information. Read its privacy notice before submitting sensitive material.

tsogo.co does not receive, review or retain playTSOGO KYC documents, identity records, bank statements or operator account files. Questions about a request or a previously submitted document must be directed to the service that requested it.

Never send payment details or identity/KYC documents to tsogo.co. This applies even when a message concerns a playTSOGO account, deposit, withdrawal or verification issue.

Misuse of tsogo.co

Do not use tsogo.co to facilitate fraud, identity theft, payment misuse, document forgery, account takeover, money laundering or evasion of another service's controls. Do not impersonate tsogo.co or use its content to deceive another person.

tsogo.co can restrict access connected with serious abuse and can preserve or disclose relevant website information when required by law. It does not monitor gambling transactions or promise to investigate a third-party account.

Role of tsogo.co

tsogo.co explains general AML and account-safety concepts. It does not own or operate playTSOGO, collect operator KYC material, manage player balances, approve withdrawals or decide whether funds are legitimate.

Use the authenticated gambling account and the support option presented by that service for account-specific instructions. Seek independent professional advice when personal legal, financial or tax guidance is needed.